Privacy Policy Update – Click here to learn more

Protection Helpdesk by UNHCR

We would like to inform you of an important update regarding the contact details of the UNHCR Protection Helpdesk.

From now on, individuals wishing to contact UNHCR can directly reach the relevant protection staff based on their language, without needing to call the country Office’s main landline at 216 200 7800 or send an email to great@unhcr.org. Please note that both the landline and the general email address will remain active and functional as additional communication channels.

Direct Contact Numbers by Language:

  1. For Arabic and English: +30 2162007884
  2. For Arabic, Sorani, English and Greek: +30 2162007985
  3. For Farsi, Dari and English: +30 2162007986
  4. For French, Russian, English and Greek: +30 2162007882

Email: greathelpdesk@unhcr.org

Working hours: Monday to Thursday from 9:00 to 17:00 and Fridays from 9:00 to 15:00.

Please note that UNHCR WhatsApp channel: +30 211 234 7078 is now used only as an automatic information provision channel.

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